QUOTE(tatvampfreak @ Apr 29 2009, 12:52 PM)

This is kind of long. We have two computers in our house, so I'm writing this off of mine. My husband has an old gateway with Windows ME on it. We bought it from a friend, so we don't own any of the disks for it. Anyway the computer was packed with 516 viruses, ranging from spyware, to adware. I installed a program that removed the problems from the computer, then restarted it at the prompt. (I did all this in regular mode) When I restarted it it went through the normal start up mode showing windows then gateway, but then it went to a black screen. After that it popped up with a blue screen that said that "An exception OE has occured at 0028:C163F082 in VxD. It said it may be possible to continue normally, press any key to attempt to continue, or press ctrl,atl,delete. Well it wouldn't do anything if you push the first one, or the otherone. At this point I have to manually shut the computer down improperly. It goes through the same process but pops up a black screen with 4 options one being normal, another safe mode, and so on. I wont let me do anything but safe mode, but when I go into it, it starts the help and support. For some reaseon I can't get the internet to work, so I can't get help that way. It says I suppose to report an error message Num.2147143679. I can't get it out of safe mode, I can't get it to do anything. I have run the disk scan 10 times, but it says nothings wrong. Can someone please help me, I tried to be as thourough as possible. Sorry its so long.
Another thing when the blue screen pops up it says "An exception OE has occured at 0028:C163F082 in VxD ---. This was called from 0028:C140A32A in VxD VTDI(01) + 000000BA. It may ba possible to continue normally" This is where it gives you the option of pushing a key, or pushing ctrl, alt, delete, but once you get here you can't get the computer to do anything.
Thought I should explain that better.