hrbs
Aug 14 2008, 03:30 PM

Hello! New here.
Every time I try install Office 2007, I keep on getting this error:

I don't have a very good technical background when it comes to these things and don't know what to do. Any help would be appreciated.
Thanks!
ranchhand
Aug 14 2008, 04:47 PM
This is not an uncommon problem. This particular bug seems to appear randomly when installing some apps but not others which can be very frustrating. The only thing I have found is to start by removing any residual partial installation files of Office 2007, then taking the basic steps, such as:
>Enter START/Help and roll back with system restore to a point in time when you were having no issues with anything and the computer was running normally.
>IF you have an OEM or retail operating system disk of Windows XP, do a repair reinstall "over the top" thus preserving your data and programs. You cannot do this with a restore partition or restore disk.
>Try installing from Safe Mode; this may or may not work, but it won't hurt anything.
>Finally, post a Hijack This log just in case some kind of baddie is on your system. This is not likely if your system is running normally, but why not?