Hi,

I am on Tesco 2.2mb Broadband via a Speedtouch modem, the image below is similar to my setup:



The only difference is that I am not wireless so the modem plugs into my PC via USB.

What happens is that the connection suddenly stops after X amount of time, it's hard to explain, but basically it 'jams up' and does not right itself:

• When the connection freezes, IT COMPLETELY STOPS AND DOES NOT RIGHT ITSELF.

• To sort it, I must pull the filter out of the WALL until the Speedtouch ADSL icon in my system tray goes yellow, I can then plug it back in and wait for it to turn green then connect TESCO to the internet via the icon on the desktop.

• SOMETIMES when I put the filter back in and wait for the icon to turn green, it turns green then yellow again and I must wait for the icon to show that it has initialized again. I am not sure whether this is due to me not waiting long enough when putting the filter back in.

• It happens at random times during the day and mostly happens in the evening every 10-60 minutes.

• The connection SUDDENLY stops, what I mean is this; once I was watching a download and I was at my normal speed and suddenly it went down to 0kbps… it happens in milliseconds.

I am computer savvy so don't worry about scaring me wth knowledge!

Thanks,

Mikey.

Do not use the filter on your modem. Split the connection at the wall and run the phone line directly from the phone jack and leave the phone on the filter. The device could be cross talking. Its worth a try. ..or just disconnect the phone and filter and connect direct and see if your connection drops.