I'm upgrading a friends PC: Dell Dimension 2350, Service Tag: F5NYV21, Colorado.
From: 256MB (1 stick) To: Max 1 GB (2 sticks)
I did the following:
Went to http://www.dell.com/
Click "Support & Help" (Blue Question Mark)
Click Option 2: Get Support by Product "Dimension"
Select Dimension, Select 2350, Click "Confirm"
Click "Parts & Upgrades"
Select Public - State & Local Government "Colorado - NASPO/WSCA"
Enter Service Tag Search "F5NYV21", Click "Search"
Click "Memory"
Your Viewing a DELL 512 MB Module for Dell Dimension 2350 Desktop System
$44.99
Manufacturer Part# SNPJ0202C/512
Dell Part# A0740406
UNSPSC 4320140200
Click "More Details"
Scroll to bottom for Specs:
Package Type: 184-pin DIMM DDR
Speed: PC3200 / 400 MHz
Units Required: 1
Logical Type: 64x64
Description: Non-ECC, Unbuffered
System Type: Desktop
----------- Sounds good so far - went to find chips at other online stores.
----------- They all guaranteed the following: PC2100 or PC2700, none for PC3200.
Found the PC3200 that dell was suggesting, not guaranteed, at both CL 3 & CL 2.5.
Since Dell didn’t included that info in their specs for the chip on their site, I thought I’d
ask Dell’s Live Chat Tech what the CL was.
Without listing the whole conversation, which I’m sure some of you’d love to read, I
was told the chip that Dell wants me to buy for the upgrade is not compatible with my
system.
DELL - Scott, I apologize for any kind of inconvenience.
However I would like to tell you that this Memory module is not compatible
with your computer.
SCOTT- So the chip that Dell wants me to buy is wrong?
DELL – Scott, your system supports a Memory Module of PC 2100 with 266MHz speed.
whereas the Memory Module which is shown in the website as per the
Part number given is a PC 3200 with speed of 400MHz.
SCOTT- This is correct I've had the manual for this computer for a long time.
I've read what it has. So the chip that Dell wants me to buy is wrong?
DELL - Scott, I apologize for any kind of inconvenience, however let me go ahead
and provide you a Part Number and the Description of the memory which
will be best compatible with your computer:
Part Number (SKU): 1K696, Description: DIMM, 512MB, 266M, 64X64, 8K.
Silly thing is, when I entered the SKU # in their search it comes up unknown.
So….which should I buy the:
PC2100 @ 266MHz, the one the tech wants me to buy & virtually all online stores
PC2700 @ 333MHz, some online stores … like crutial.com
PC3200 @ 400MHz, only one offered at Dell’s Official Site, told not to buy from tech