I'm spending a lot of time in Microsoft Word/Office and am finally frustrated enough with my problem to look for a solution.

I couple of years ago bought a Dell c610 Latitude laptop with MS Office 2003 installed on it. "My wife lost the CD" was the reason given to me to explain why the laptop didn't come with the disk.

I am running Microsoft Office 2003 SP1 11.6359.6360

Now a couple of years later EVERY time I open an Office program the Windows Installer begin an installation sequence which begins with:

"please wait while Windows configures Microsoft Office professional Edition 2003"

and leaves me with

..."containing the installation package 'PRO11.MSI' in the box below".

I cannot use an install disk I don't have to find "PRO.MSI."

The help offered on http://office.microsoft.com/en-us/help/HA011185721033.aspx might have been helpful if I had the original installation disk.

The GOOD news is that after I cancel the "install" the Office program opens...YEAH, but it's an annoyance I think should be easily correctable.

I'm nervous to lose the fact that the programs do eventually open while searching for a solution.

Do you know if there are there any options to correct my circumstance?

Scooter

Hi scooter, welcome to SAF

This link explains the problem and how to solve it: http://office.microsoft.com/en-us/help/HA011185721033.aspx

For now, I would try this:

1 - <Start /run> type in cmd (enter)
2 - At the black window prompt, type in chkdsk /r (enter)

Noe that there is a space between the command and its option.

If prompted to convert lost chains to files answer "No".
If chkdsk is unable to run, let it perform at the next reboot.

Let us know how it goes.

Chris

Here is the ABSOLUTELY GARUNTEED Solution to this problem:
1. Un-Install the complete Microsoft Office
2. Use CCleaner to clean up the mess Microsoft is too lazy to un-install. Clean Files, System and Registry with CCleaner.
3. Go Here: www.OpenOffice.org
4. Download and Install the latest version of OpenOffice for FREE (don't let this fool you it is just as full-featured as Microsoft Office without all the BLOAT).
5. Repackage and sell Microsoft Office on E-Bay
6. Use the proceeds of the sale to make a donation to OpenOffice.org (You WILL want to do this because of the no-worries product you now have in place of Microsoft Office.
7. Write a nasty letter to Microsoft and tell them to shove their products up their NOSE but do not tell the the replacement you have found - They will try to BUY it!
8. Keep your new office apps updated because they are being improved monthly and there is never a cost to you.
9. Smile - Don't worry, Be Happy

http://office.microsoft.com/en-us/default.aspx?ofcresset=1

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