Full Version: Infected Plz Help
Suggest A Fix PC Support Forums > Security > Malicious Code: Viruses, Trojans, Spyware and Browser HiJacking
I was infected with either a virus or spyware earlier today. I was able to use system restore to get to where I am functioning again but I do not believe all is well. I ran adaware, Norton and spybot. Spybot had some artifacts that it could not remove. Norton found two entries. I have yet to reboot for fear that the malware will reappear. I need desperate help. Thanks in advance for any help.
Hi Randy, welcome to SAF
I moved this thread to the proper forum.
- Download and run CrapCleaner from http://www.ccleaner.com/
Note: in CCleaner: go to <options/advanced> Uncheck "Only delete files in Windows Temp folders older than 48 hours").
- Run updated versions of Spybot S&D and AdAware SE (one at a time), cleaning all that may be listed.
Spybot - http://www.safer-networking.org/en/mirrors/index.html
AdAware - http://www.download.com/3000-2144-10045910.html
(remember to update databases before scanning and to set Spybot to Immunize your system)
- Perform an online virus scan from http://www.pandasoftware.com/products/activescan or from http://housecall.trendmicro.com/
Next, take a look at this pinned topic and post a HijackThis log here along with the online a/v scan log, as we can take a look at them: http://www.suggestafix.com/index.php?showtopic=16053
Note: Remember to rename hijackthis.exe to anything.exe you feel comfortable with, as new baddies may detect hijackthis.exe and hide from it.
Chris
I moved this thread to the proper forum.
- Download and run CrapCleaner from http://www.ccleaner.com/
Note: in CCleaner: go to <options/advanced> Uncheck "Only delete files in Windows Temp folders older than 48 hours").
- Run updated versions of Spybot S&D and AdAware SE (one at a time), cleaning all that may be listed.
Spybot - http://www.safer-networking.org/en/mirrors/index.html
AdAware - http://www.download.com/3000-2144-10045910.html
(remember to update databases before scanning and to set Spybot to Immunize your system)
- Perform an online virus scan from http://www.pandasoftware.com/products/activescan or from http://housecall.trendmicro.com/
Next, take a look at this pinned topic and post a HijackThis log here along with the online a/v scan log, as we can take a look at them: http://www.suggestafix.com/index.php?showtopic=16053
Note: Remember to rename hijackthis.exe to anything.exe you feel comfortable with, as new baddies may detect hijackthis.exe and hide from it.
Chris
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.