A very common issue is the breakage of the WINSOCK file in Windows. While your system will be able to connect to your provider, it is the WINSOCK file which allows IE to open a webpage. You can either remove the file from Windows manually allowing it to be rebuilt at startup, or you can download and run
WinsockFix.exe to repair your network connections. Another thing is cable modems need to be recycled/reset every so often (usually every 60 days). Turn off your system and remove the
power plug from your cable modem. After a couple of minutes, re-attach the power to the modem and restart your machine.