The Hp Director Icon wont open. any ideas? Have tried to reinstall.........Get an error that says....The file C:\
program files \ Hp \ Digital Imaging\ Skins \ 00v1 \ skin.xml does not exist. Any suggestions?

Did someone uninstall your printer or all-in-one and did it not completely uninstall?

I went to control panel and unistalled it.Then tried to reinstall........still wont work.

Hi again,
In control panel go to the Add/Remove Programs icon and scroll down it and delete every program that has anything to do with your printer. You may have to restart your computer when you finish. Then you can reinstall your printer or all-in-one.

I tried what you said and I`m told that everything is sussessful.BUT, I still cant open Hp Director.........only now I get this............HPQSELSK.EXE....Fatal error

CLR error:80004005

Maybe someone else could help us who knows a little more than I do. I do not know error messages. I know that I should learn what the more common ones mean.

Ok.well I thank you for trying. Anyone else???

Hi boomer6


See if this helps... HP

Lorraine

Don't connect the printer, what ever till the software completes installation.

boomer6, you are welcome. busterb is right. Whatever you do, don't connect the printer til the software completes the installation or it won't install correctly.

I`m up and running.

Want to thank everyone that replied.

Good job boomer6

Glad you were able to get up and running. Could you let us know what you did?? This will help others, when they do a search on this kind of problem.

Thanks a bunch,

Lorraine

I went to the HP link you provided and downloaded the software from there for the 2410.I finally did as busterb said...Not hooking up printer until the download is installed.It worked when I tried doing the reinstall this way.

Thanks boomer6