Firstly i hope this post is in the correct section.
An error message come on my screen this morning warning me that my virtual memory is low, can anyone tell me how to fix this?
Also the computer crashed this morning while installing a programme and an error message came on the screen but i clicked don't send instead of viewing the error details , why would it crash as it's a small programme for a mobile phone?
Also the computer is slow sometimes and a bit glitchy and tempramental, i scan for spyware and the likes twice a day and if that hasen't changed anything then i do an A/V scan, doing this dosen't make much difference and i also clear temp files and cookies.
I'm just not happy with the way it's running, it dosen't feel right to me, just like you know when somethings upsetting your best friend (sad i know )

Milly

Hi Milly,

Virtual memory is normally a disk space or a setting problem. Take a look here to see if it helps: http://support.microsoft.com/?scid=kb;en-us;837869

Chris

Hi Chris (my hero )
I think i fixed the virtual memory problem so thank you again , but i have another problem, my brother was ebay earlier on today and the screen just started to roll down, broadband is still connected so it was just a matter of clicking the icon again, but why did this happen? it,s not the first time either.

Milly

Maybe just some little problem with your mouse scroll wheel ? (or with a keyboard key)...

When my old optical mouse wheel stays between two clicks, it also scrolls down.

Sorry chris i didn't explain myself properly.
The entire screen scrolls down as though broadband is closing down and i can view my whole desktop, as if i haven't opened broadband at all?

Milly

How much space do you have left on your harddrive? I also might suggest posting a Hijack This log in the Malware forum to make sure that you don't have any nasties lurking in dark corners of your OS.

Hi Ranchhand
I have 55.7 gig left on my hard drive. I have only recently posted a hijackthis log should i post again?
I thought my virtual memory had been fixed but i got another message this morning saying the same thing that my virtual memory is running low.

Milly

QUOTE (ranchhand @ Jun 16 2006, 06:41 PM)

to make sure that you don't have any nasties lurking in dark corners of your OS.

I must agree with Bob... Assuming the link I provided did not solved the problem, it is possible that you have a baddie running, so, better take a look, even to rule this possibility out.

Logfile of HijackThis v1.99.1
Scan saved at 00:45:41, on 18/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\CDBurnerXP\NMSAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\startex_en\StartEx.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [RaidTool] C:\Program Files\VIA\RAID\raid_tool.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [StartEx] C:\Program Files\startex_en\StartEx.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.adtrader.co.uk
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1149717276968
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templates/b...lcontrol013.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/b...bcontrol024.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccess.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Hi Milly,
Close all programs leaving only HijackThis running. Place a check against the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/

Click on Fix Checked when finished and exit HijackThis.

Also, do you know what StartEx is ? Have you installed it ?

Chris

It's probably THIS.

Hi Milly,

You have enough disk space, so XP has enough room for swap memory file. How much actual memory are you running?

Not sure if this is what your looking for, hope it is
Milly



Image Edit by LF

Or is it this
Physical address extension 192 Ram

Milly

Yes jimholly you are correct lol it is a very small programme just to tidy up my desktop

Milly

Hi Milly,

Nothing bad in your log, but, you are using 256 MB RAM minus 64 MB shared for video purposes. This may be the problem. Windows is reporting only 351 MB of virtual memory (allocated). The recommended amount for 256 ram is 384, which is barely enough. Mine (also a 256 mB ram system, using no shared memory) is set (by Windows) to 780 MB out of 12 gig remaining, so, you need to set it up, as stated in the MS article link I posted before, to solve the problem.

Also, using Win XP, you'd better add some RAM or use a 128/256 videocard instead of the 64 onboard (shared) video. In the meantime, if you don't use games, enter BIOS and lower the shared video memory value to something like 8 or 16 mB.

Chris

Thank you everyone once again for all your help.
I think it's going to have to be more Ram

Milly

Yeah, I think you are running out of RAM. You should have 512 minimum.

Might be a daft question, but will anything go drastically wrong if i don't get more Ram straight away?

Milly