Hi..trouble again...LOL
I'm having almost the same trouble as Mahmud603... so maybe we can share the subject ..Thanks. I have WinXP, Dell 4100, had original CD/CDRW drive installed by Dell 2001.
My CD/CDRW was working great until about 10 days ago. I was getting the same error message. The drive wouldn't even read anything.
I tried everything I could think of (for my capabilities) and decided to buy a new drive. I got a Sony CD/CDRW drive and when it was installed it was doing the same thing as the old one (which I had already given away)...same error message. It came with a mini-version of Nero...(which is superior to Roxio).
I checked for an updated driver...none. Nero CD was the only disk I got and that was all there was on it.
I tried using the "copy disk" of a card program I have and it copied fine. Just for curiosity (women are like cats!) I put the original CD back in the drive and it recognized that one too. The next day..neither one would work again....same message. Each time I look at the drives..they are all working fine.
I don't know what to do concerning the BIOS...I've never messed around with it before. As far as the interior..I only remove the cover to clean out the dust. I also use a Kensington CD cleaner in the drive about once a month.
I have a couple of new programs sitting on my desk that I can't install because the

wont work.
Thanks for your kind, patient, knowledgable help! Ms Koye