Hi,

I have a problem when I use internet explorer. A lot of the time, if IE decides it doesn't like the web page I want to go to, it shuts down the window. Its proving to be very frustrating as there are now a lot of pages IE won't keep open. It will do it even if for example I search something on google, click on the link I want and the window closes so I have nothing open on my desktop.

Does anyone know what I can do?

I have installed spybot search & destroy, adware and spyware blasters and run them and fixed what I can. However the problem is still the same. Its getting to the stage where I can hardly look at anything on the net now

Please help!

p.s. I have Hi-Jack this installed in case I need to show anyone a log.

Thanks

Lou

Hi Lou, welcome to SAF

It may be a malware or some IE bug (this is very common, unfortunately).
I use Crazy Browser instead of IE6, and although it uses the IE engine, it never cashed.

First of all, perform a housecall online virus check from http://housecall.trendmicro.com/

Next, post a HijackThis log here, as some specialists may take a look on it.

If you are unsure on how to do it, take a look at this pinned topic:
http://www.suggestafix.com/index.php?act=S...ST&f=15&t=16053

Chris

Hi Chris and thanks for replying so soon!

I've just done the Housecall online virus check as you suggested and deleted 3 viruses that I didn't even know I had! Thanks for suggesting that its unbelieveable what get on your machine even with a firewall!

I've also done the Hi-Jack This log and its posted below:

QUOTE

Logfile of HijackThis v1.99.1 Scan saved at 22:28:16, on 14/10/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\htpatch.exe C:\WINDOWS\System32\sistray.EXE C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Visioneer OneTouch\OneTouchMon.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\MSTMON_S.EXE C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\WlanCU.exe C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\SiSWLSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\blueyonder IST\bin\mpbtn.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - URLSearchHook: (no name) - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: SDWin32 Class - {4B1E188B-356D-428D-B7AC-296E6F341542} - C:\WINDOWS\System32\ltzvq.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5D39AD4E-DE44-4CA6-8DC2-60EDD09E3DEE} - C:\WINDOWS\System32\ddrawevx.dll (file missing) O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [OneTouch Monitor] "C:\Program Files\Visioneer OneTouch\OneTouchMon.exe" O4 - HKLM\..\Run: [ZDFGNU] C:\WINDOWS\ZDFGNU.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot O4 - HKLM\..\Run: [ltzvqc] C:\WINDOWS\System32\ltzvqc.exe O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-gb\msnappau.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [KONICA MINOLTA magicolor 2400W STD] C:\WINDOWS\System32\MSTMON_S.EXE STARTUP O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" O4 - Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Picture Package Menu.lnk = ? O4 - Global Startup: Picture Package VCD Maker.lnk = ? O4 - Global Startup: Wireless Configuration Utility HW.32.lnk = C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\WlanCU.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecal...all/xscan60.cab O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.co.uk/client/setup.exe O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{69E30504-C669-47E8-81EB-E1C2403C84A6}: NameServer = 82.33.129.117 O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: SiS WirelessLan Service (SiSWLSvc) - Unknown owner - C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\SiSWLSvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

If anyone could have a look at the log and let me know if there's anything wrong and how to fix it I'd be very very grateful.

Thanks again

Lou

Hi Lou,

I am moving this thread to the malicious code forum, as one of our specialists can take a look on it.

There are some suspicious entries in it

Chris

Hi Lou...as Chris says, there are some suspicious items, but there's nothing malicious showing as running, so we'll go for a straight HijackThis fix.

Close all open windows and run a HijackThis scan. Put checks in the boxes next to these lines:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - URLSearchHook: (no name) - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)

O2 - BHO: SDWin32 Class - {4B1E188B-356D-428D-B7AC-296E6F341542} - C:\WINDOWS\System32\ltzvq.dll

O2 - BHO: (no name) - {5D39AD4E-DE44-4CA6-8DC2-60EDD09E3DEE} - C:\WINDOWS\System32\ddrawevx.dll (file missing)

O4 - HKLM\..\Run: [ZDFGNU] C:\WINDOWS\ZDFGNU.exe

O4 - HKLM\..\Run: [ltzvqc] C:\WINDOWS\System32\ltzvqc.exe

Click on 'Fix checked'.

Reboot and make all files and folders visible as per these instructions:

QUOTE

* Click Start.     * Open My Computer.     * Select the Tools menu and click Folder Options.     * Select the View Tab.     * Under the Hidden files and folders heading select Show hidden files and folders.     * Uncheck the Hide protected operating system files (recommended) option.     * Click Yes to confirm.     * Click OK.

Search for and delete these if found:

C:\WINDOWS\ZDFGNU.exe

C:\WINDOWS\System32\ltzvqc.exe

They may not exist, but delete them if found.

Post back with a fresh HijackThis log.

BTW, are you also Rheia? There's a very similar log on another site, but no replies to it.

Hi there

Yes I'm Rheia on the other site but unfortunately no-one replied and my post had been up a week. I know people are busy but I thought I'd try here and I'm so glad I did you are brilliant!!

I've done as you told me above and searched for the files but nothing came up so heres my new Hi-Jack This log:

QUOTE

Logfile of HijackThis v1.99.1 Scan saved at 16:38:19, on 15/10/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\SiSWLSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\htpatch.exe C:\WINDOWS\System32\sistray.EXE C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Visioneer OneTouch\OneTouchMon.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\MSTMON_S.EXE C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\WlanCU.exe C:\Program Files\blueyonder IST\bin\mpbtn.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\explorer.exe C:\Program Files\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [OneTouch Monitor] "C:\Program Files\Visioneer OneTouch\OneTouchMon.exe" O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-gb\msnappau.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [KONICA MINOLTA magicolor 2400W STD] C:\WINDOWS\System32\MSTMON_S.EXE STARTUP O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" O4 - Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Picture Package Menu.lnk = ? O4 - Global Startup: Picture Package VCD Maker.lnk = ? O4 - Global Startup: Wireless Configuration Utility HW.32.lnk = C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\WlanCU.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecal...all/xscan60.cab O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.co.uk/client/setup.exe O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{69E30504-C669-47E8-81EB-E1C2403C84A6}: NameServer = 82.33.129.117 O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: SiS WirelessLan Service (SiSWLSvc) - Unknown owner - C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.00\SiSWLSvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

You are fantastic thank you so much for your help... I'm all excited as I just tried IE and got on a website that it had been shutting down for ages!

Is there any way I can donate to this website as you have helped me loads!

Lou

That looks good now, Lou.

We don't accept donations (thank you for the offer), but feel free to donate to your favourite charity on our behalf.

Consider it done!

I will however post up a link to this website on my website and recommend you to all my members

Hi Lou,

There are a few things you can do to prevent be infected again (although it will not get you rid of all baddies, it will protect you against the most common ones).

Download, install and update spywareblaster from http://www.javacoolsoftware.com/spywareblaster.html

Activate all protections.
Nothing more to do than keeping it updated, as it work on background.

Download, install and update spywareguard from http://www.javacoolsoftware.com/spywareguard.html

This will prevent baddies to make changes on your system without your permission.

Chris