Hello,

The following notebook icon appeared on my daughters XP desktopp. Any clue?
(If this needs to go to security forum, please move)

Thank you,

Chris


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x2F74656E
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.plugin.services.WPlatformService.waitEvent(Native Method)
at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.destroy(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 - 0x774D2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x75F80000 - 0x7607D000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x1000B000 C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
0x01C10000 - 0x01CCB000 C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\olepro32.dll
0x01DD0000 - 0x01E58000 C:\WINDOWS\system32\shdoclc.dll
0x01E60000 - 0x02125000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x7D4A0000 - 0x7D786000 C:\WINDOWS\system32\mshtml.dll
0x029D0000 - 0x029F7000 C:\WINDOWS\system32\msls31.dll
0x03020000 - 0x0304A000 C:\WINDOWS\system32\msimtf.dll
0x03050000 - 0x0309B000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x66880000 - 0x6688C000 C:\WINDOWS\system32\ImgUtil.dll
0x5E310000 - 0x5E31C000 C:\WINDOWS\system32\pngfilt.dll
0x03370000 - 0x0337E000 C:\PROGRA~1\PANICW~1\POP-UP~2\XAHook.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x1C000000 - 0x1C006000 C:\WINDOWS\HKNTDLL.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x75C50000 - 0x75CBE000 c:\windows\system32\jscript.dll
0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2\bin\jpiexp32.dll
0x6D380000 - 0x6D397000 C:\Program Files\Java\j2re1.4.2\bin\jpishare.dll
0x08000000 - 0x08136000 C:\PROGRA~1\Java\J2RE14~1.2\bin\client\jvm.dll
0x03EB0000 - 0x03EB7000 C:\PROGRA~1\Java\J2RE14~1.2\bin\hpi.dll
0x03F10000 - 0x03F1E000 C:\PROGRA~1\Java\J2RE14~1.2\bin\verify.dll
0x03F20000 - 0x03F38000 C:\PROGRA~1\Java\J2RE14~1.2\bin\java.dll
0x03F80000 - 0x03F8D000 C:\PROGRA~1\Java\J2RE14~1.2\bin\zip.dll
0x069E0000 - 0x06AEA000 C:\Program Files\Java\j2re1.4.2\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x06B00000 - 0x06B50000 C:\Program Files\Java\j2re1.4.2\bin\fontmanager.dll
0x73760000 - 0x737A9000 C:\WINDOWS\system32\ddraw.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2\bin\jpicom32.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x07FB0000 - 0x07FBF000 C:\Program Files\Java\j2re1.4.2\bin\net.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 259K [0x10010000, 0x100b0000, 0x10770000)
eden space 512K, 38% used [0x10010000, 0x10040f28, 0x10090000)
from space 64K, 100% used [0x10090000, 0x100a0000, 0x100a0000)
to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000)
tenured generation total 1408K, used 571K [0x10770000, 0x108d0000, 0x16010000)
the space 1408K, 40% used [0x10770000, 0x107fef28, 0x107ff000, 0x108d0000)
compacting perm gen total 4096K, used 4094K [0x16010000, 0x16410000, 0x1a010000)
the space 4096K, 99% used [0x16010000, 0x1640fa88, 0x1640fc00, 0x16410000)

Local Time = Sat Aug 20 11:08:55 2005
Elapsed Time = 4
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot™ Client VM (1.4.2-b28 mixed mode)
#

assuming no bug's running around, I'd start by installing the latest java and flash from:

Download java http://www.java.com/en/download/manual.jsp

Download flash http://www.flash.com

Thank you Moon

I will go to the other computer and do it

For my knowledge, what is it telling me (in simple words please )