message that is appearing to us. We have swapped the memory cards and we have taken one out as requested.

this is what we see.

We appologize for the inconvenience, but windows did not start successfully. A recent hardware or software change may have caused this.

if your computer stopped responding , restarted unexpectedly , or was automatically shut down to protect your files and folders, choose last know good configeration. To revert the most recent settings that worked.

If previous start up attempt was interrupted due to a power failure or because the reset button was pushed or if you are not sure what caused the problem choose to start windows normally

next screen

error; a memory module/ s module serial presen detect spd devise data is missing or inconclusive properly programmed spd data is required for reliable operation system can not boo.



100 mhz of memory consumed i have only 196 mb in the computer.
does Gateway have a way to use the go back function with the computer acting this way, We have a windows reboot disk but it is not windows hp the version that i have.

main question have i lost my computer? i have things in there for 4 years and i need a satisfaction of knowing my books I have typed are still in there and I can do a recovery. if i do go and get a memory
card new for this computer is this losing my memory or if you know of a way to go back without losing my memory please let me know. I know computers fairly well and this is a new one on me. my husband colmen you are talking to is learning computers he just downloaded MSN in my computer and then it started doing this could MSN have a virus and he just installed a flat screen to my computer. could this be it.


please respond asap i am desperate.. thanks cdbax

coolman429, please do not post a previous thread on a new topic, as we are trying to help you on the other one.

Hi coolman429

Please go back to "Internet Issues" where Inderbender, and others are trying to help you with with this problem. It makes it confusing when you have two Topics running with the same problems.


I will close this Topic.
Lorraine