Hi - don't know if anyone can help me with this. I am currently unable to email one of our clients because I get an error message back that states that :-

"A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

XXXX.uk.com@hosts.co.uk
(generated from XXXX@XXX.uk.com)
Disk quota exceeded:
mailbox is full: retry timeout exceeded"

Please note XXX's are my own to preserve their confidentiality!

Nobody else is having any trouble getting emails through to this client however - everyone else in the firm can email her without any problem. This is a HUGE problem for me - she is my biggest client. Any suggestions as to what the problem might be?

PLEASE HELP!!!

Hi LizzeyDripping,

This is a host message, there is nothing you can do about it. Her mailbox is full (disk quota exceeded)... maybe you are sending a huge attachment that exceeds her mailbox capacity (some mailboxes can't exceed 2 MB, so if you send a 2.1 MB attachment, it will not fit in).

Try sending her a mail without attachment.

Chris

Thanks for the quick response!

But the problem is that her mailbox is not full and neither am I trying to send her an attachment. As I say, everybody else can email her no problem. Her IT bods also swear theer is nothing wrong at their end. I even used someone else's machine to send her the last email I tried that kept bouncing back to me and that was sent no problem - using a colleague's machine.

It looks to me from the error message as though this is definitely a problem at their end. But they say not and no-one else is having problems - anybody ever come across anything like this before? And how did you fix it?!

Long shot:

XADM: Quota Ignored When Rule-Originated Message is Sent
http://support.microsoft.com/default.aspx?...kb;en-us;169704