can anyone advise me how to fix this error?
sometimes my pc running xp jhome edition shuts down no problems,other times it hangs at savng settings and other times it doesnt even take the command but stays on my desktop!!!!!!!
is there a programme you can download to shut pc down?i can use power button on tower but am told that can be damaging!

Hi dave I have had the same problem with xp pro, have tried various things but no luck, I have been told it is a software conflict with roxio which I have installed

hi!
I've been having kinda the same problems as the guy above, just its logging off. When i try to logoff or turn off my pc, it just has the desktop picture open for about 20 mins, and then it comes up with an error saying it could not complete the logoff and it has had a major error. So now i can only turn it off with button, but as said above, its not too good for pc.

Thanks

same a me-just logging off-have roxio but its roxio 6 and i thought problem was corrected by roxio fter the release of roxio5?
strange?
any ideas??

There is one thing that sometimes works and might be worth a try and that is to go into hibernate rather than shutdown, this sometimes works, but bear in mind my pc also has a rather stange low temperature problem as well. Tony

I have no experience with this and have never heard of it before. However, if there is a problem with Roxio, check on what is being loaded into memory on boot. Sometimes these proggies load useless things. For example, Nero loads "In CD" into the system tray all the time, and all it does is check if anything is inserted into the drive and Nero pops up. So all I do is take it out of the loadup on boot. Possibly Roxio has the same deal and it is not unloading at shut down. Check the RUN hive in the register to see what is loading from Roxio and kill it. See if that helps.

The only direct reference I could find on this problem is HERE.

dave.... this is a problem commenly known on windows 98... its the 1st time ive ever seen it on windows XP you should go to microsoft.com and look for a Windows XP Shutdown patch they may not have one... if they dont use the Windows 98 Shutdown patch.. that should fix your problem.

You can try this freeware (at your own risk):

QUOTE

Have you ever wished there was a faster way to shutdown your Windows 2000 or Windows XP computer system? I mean instantly shut it down! Now you can! Just install Super Fast Shutdown and click on one of the desktop icons created to reboot or shutdown instantly

http://www.gold-software.com/download3774.html

hope it will help

Chris