Hi, I hope someone can help me.

My PC has managed to contract what I think is Mysearchnow spyware (via Messenger plus 3.0).

I've tried getting rid of it using AOL's own spyware removal, Spybot and Adaware from Lavasoft but I still have two annoying toolbars at the bottom of the screen and another at the top in IE when I open that.

I've downloaded and run HijackThis, the log file is below. Can anyone help please?

I don't know if it is relevant but I have just removed two viruses (Swizzer-CB and Swizzer-BQ) using Sophos.

I've never had to use HJT before, so an idiot's guide as to what I need to do would be appreciated.

Thanking you in advance, Andy.


Logfile of HijackThis v1.99.1
Scan saved at 21:39:47, on 04/06/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos SWEEP for XP\SWNETSUP.EXE
C:\Program Files\Sophos SWEEP for XP\SWEEPSRV.SYS
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Voyager100Test\fts.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\System32\gsicon.exe
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sophos SWEEP for XP\ICMON.EXE
C:\Program Files\Sophos\Remote Update\imonitor.exe
C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oiueygntkxzawcbe.biz/MWuRDRsnUY...dV/wPvYWX0.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk6.hpwis.com/
R3 - Default URLSearchHook is missing
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\Voyager100Test\fts.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [WinTimer] "C:\WINDOWS\system32\msupdate.cmd"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [two warn bags peak] C:\Documents and Settings\All Users\Application Data\Nurbownstwowarn\LongStupid.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BalmAce] C:\DOCUME~1\DAD&MU~1\APPLIC~1\onebows\trans team.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center7903\Program\BackWeb-137903.exe
O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for XP\ICMON.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrc...kr.cab31267.cab
O16 - DPF: {12E5E9D9-4366-45D9-BA41-D0BCD55AD8CF} - http://17.sharedsource.org/html/NrsgroupUD...D_1.0.0.3ie.cab?
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computerchec...kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodate/bin/1...pdatePortal.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/s.../sinstaller.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntr...ro.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Banks...ot.cab31267.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game15.zylomgames.com/activex/zylom...gamesplayer.cab
O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://game13.zylomgames.com/activex/zylomloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess...ss.cab31267.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{885DFB3A-18DF-4181-BD1A-6FB852B27C85}: NameServer = 205.188.146.145
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\aolserv.exe
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for XP\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for XP\SWEEPSRV.SYS
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

The items that seem malicious to me, and that I would fix, are the following:

CODE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =http://www.oiueygntkxzawcbe.biz/MWuRDRsnUY...dV/wPvYWX0.html O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll (file missing) O2 - BHO: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll (file missing) O3 - Toolbar: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll (file missing)

The following are programs that are starting up at boot that I can not find any information on and that I would remove unless you know what they are and that you want them there. I've never seen a non-malicious piece of software run from the Application Data directory, I have a feeling there's something fishy there.

CODE

O4 - HKLM\..\Run: [two warn bags peak] C:\Documents and Settings\All Users\Application Data\Nurbownstwowarn\LongStupid.exe O4 - HKCU\..\Run: [BalmAce] C:\DOCUME~1\DAD&MU~1\APPLIC~1\onebows\trans team.exe

Remove these and restart your system, If this does not resolve the issue then start your system in safe mode (instructions here) and run Spybot S&D and AdAware in safe mode and fix any entries that it returns. Then post a new hijackthis log and let us know what Spybot & Adaware found.

If anyone else has more advice for you they'll follow up.

Thanks.

When you say, fix the four items that look malicious, how do I do that?

I think the two files that are trying to start at boot up are the two that my anti-virus software removed and deleted. One of them was definitely in a folder called onebows and the other was in a folder called Sham Stupid Study? Does that make sense? What should I do about these two entries?

I'm sorry I should have included that.

Start HiJackThis and select "Do A System Scan Only", when viewing the list of items place a checkmark in the box to the left of those lines and press the "Fix Checked" button at the bottom.

Personally, Unless that was the name of a piece of software that I installed, or that I knew was a component of Windows (those aren't), I would check those and fix them also.

They aren't related to a virus that I know of but I am not all that knowledgeable regarding the current virii that are around. It's been a while since I've actively kept up on the hi-risk virii and is something I should go catch up on.

Just removed the 6 items you suggested and that seems to have worked a treat - there was no need to boot in safe mode. PC seems a lot faster too!

Thanks very much for your help.

Your very welcome.

If you run into any other problems feel free to start another thread and who ever's available will give you a hand or if you reply to this thread I'll catch up with you when I come on.

Ref, Digital.Control, welcome to SAF!

Hi Digital.Control...that's a typical LOP infection, usually installed with Messenger Plus!.

LOP provides an uninstaller:

http://lop.com/new_uninstall.exe

Best course of action is to uninstall Messenger Plus! and reinstall without the 'sponsor'.

HKEd & efabes,

Thanks for the welcome, I was just looking back at this and read up on the LOP infections, it seems I've cleaned this from several machines and just didn't know the name of it. I've also just found OmegaKillerSM, have either of you tried this? It's supposed to be aimed at removing OmegaSearch, LOP and it's variants specifically.

I'll have to give it a try the next time I see one of these infections to find out if it would be easier for users to use than HJT for removing these specific hijacks. As well as to see if it works any better, or easier than lop.com's actual uninstaller.

HKEd: I've heard alot about you, I hope you don't mind me stopping by and giving people a hand. Feel free to correct me anytime you see something I don't. I know that you have more knowledge about this than I do.

Just wanted to add that I had tried uninstalling Messenger Plus and it did not solve the whole problem.

Before uninstalling, the toolbars appeared as soon as I got into my account.

After uninstalling they only appeared when I opened up internet explorer.

Don't know if that helps you in future or causes more confusion but thought i'd let you know anyway!

Ref