I'm trying to help a friend speed up a machine running win98. She lives a distance away, so I'm trying to advise her by phone.
I first told her to get ad-aware, spybot and AVG free. They deleted out some gambling spyware and no viruses detected (with definitions updated on all programs).
We're trying to do a scandisc , with auto fix errors, before doing a defrag. I told her to turn off the screen saver, go into task manager and end all programs except explorer and system tray. When running scandisc the program stops and says another program is running or writing to disc and can't continue. " Attemped 10 times, do you want to continue?"
Tried in safe mode with same result.
How can we get scandisc to complete so we next defrag?
Thanks,
Gary