Not sure what this is but its driving me crazy !

Helping a good friend of mine. She was having an issue with her desktop computer and her device driver - a CDRW/DVD combo -

Configuration - a P4 ASUS MB with WinXp pro SP2 all taches up tp date 3.0 mhz 512 memory -

I disabled the device and renable it - system recognized a new hardware at the next restart and installed
the drivers. However, i don't see it in the Windows Explore - whne I look at the system hardware - theres a little yello mark which for me indicates it may need an upgrade to teh drivers so I went to the website (LG) and download the flash program needed to update the drivers for a CDRW/DVD combo and installed/flashed all completed. Reboot it system,
system detected a new hardware and I can see the devices beeing recognized by WINXP - Go tot try and use it, the device is still not in the winexpl and the system device hd shows again a little yellow sign that its not there.


I ran all the spyware programs found in this site and all were cleaned and disinfected.
I also wont allow remote assistance sicne I was trying to help her from home and it wont download
some of the programs like msg messenger and other applications - Ran an online scan , found trojans and deleted them all - System is pretty clean now but still the problem lies with the device - it wont
reconize it - Any help would be much appreciayed - If all fails, I might have to reformat and reload WINXP pro.

Please help, ran out of options - I cna have her run a Hijackthis log later -

cheers!

I'd have to admit it sounds like your infected but:

what is showing up in your BIOS.......??

how are things connected, ide ?, what's going to primary and etc.?

everything is connected fine and bios is fine , IDE is conencted and all is fine.
Your probably right, I must still be affected.geez, its time I should just reformat and reinstall XP.

Don't know what else, - I tried every spam/spy remover and hijackthis program out ther..

Hi!
Finally ran a Hijackthis -
Can someone please analyse this log in hope I can find the problem with my CD/DVD device .

thanks !


Logfile of HijackThis v1.99.1
Scan saved at 7:39:43 AM, on 04/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\rjhefmun.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
c:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\user\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mybc.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - (no file)
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\PROGRA~1\ISTbar\istbar.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Ea7tkU] C:\WINDOWS\rjhefmun.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\Shjcyl.exe
O4 - HKLM\..\Run: [wjgzgr] C:\WINDOWS\wjgzgr.exe
O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

I had this problem on a (fairly) new Dell. Dell support actually came out and the tech replaced (first) the DVD player and then the motherboard! Neither of these fixed it.
He suggested I re-install Windows XP!

That worked.
No more problems.